Terms of Service

Last updated: January 2026

Acceptance of Terms

By accessing and using the website zantrivoka.top and our educational analytics services, you accept and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and zantrivoka.top d.o.o., a company incorporated in Croatia with registration number 369852147.

If you do not agree to these terms, please do not use our website or services. Your continued use of our platform constitutes acceptance of any modifications to these terms.

Service Description

zantrivoka.top provides online course student behaviour analytics services to educational institutions. Our platform offers comprehensive analytics tools for tracking, analysing, and reporting on student engagement, learning patterns, and academic performance in online learning environments.

User Obligations

When using our website and services, you agree to:

Provide accurate and complete information when requested
Use our services only for lawful purposes and in accordance with these terms
Respect the privacy and rights of students whose data may be processed through our platform
Maintain the confidentiality of any login credentials or access information
Comply with all applicable laws and regulations regarding data protection and student privacy
Not attempt to gain unauthorised access to our systems or interfere with our services
Not use our services for any fraudulent, harmful, or illegal activities
Notify us immediately of any suspected security breaches or unauthorised use

Educational Institution Responsibilities

Educational institutions using our analytics services must:

Obtain appropriate consent from students for data processing where required by law
Ensure compliance with applicable educational privacy regulations
Maintain appropriate security measures for accessing our platform
Use analytics insights responsibly and in students' best interests
Provide accurate information about their data processing activities

Data Processing and Privacy

Our processing of personal data is governed by our Privacy Policy, which forms an integral part of these terms. Educational institutions remain data controllers for student data processed through our platform, while zantrivoka.top acts as a data processor providing analytics services.

We implement appropriate technical and organisational measures to ensure the security and confidentiality of all data processed through our platform.

Intellectual Property

All content, features, and functionality of the zantrivoka.top website and analytics platform, including but not limited to text, graphics, logos, software, and analytics algorithms, are the exclusive property of zantrivoka.top d.o.o. and are protected by Croatian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of our content without explicit written permission. Educational institutions may use analytics reports and insights generated by our platform for their internal educational purposes.

Service Availability

We strive to maintain continuous availability of our services but cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to our clients.

Payment Terms

For paid services, payment terms will be specified in separate service agreements. All fees are exclusive of applicable taxes unless otherwise stated. Late payments may result in service suspension or termination.

Limitation of Liability

To the maximum extent permitted by law, zantrivoka.top d.o.o. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from your use of our services.

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount paid by you for our services in the twelve months preceding the claim.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

Indemnification

You agree to indemnify and hold harmless zantrivoka.top d.o.o., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Croatia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the Croatian courts.

For matters involving data protection, the applicable provisions of the General Data Protection Regulation (GDPR) and Croatian data protection law shall apply.

Dispute Resolution

We encourage resolution of any disputes through direct communication. If you have concerns about our services, please contact us at [email protected].

For unresolved disputes, you may seek resolution through the Croatian courts or applicable alternative dispute resolution mechanisms.

Termination

Either party may terminate service agreements in accordance with the terms specified in individual contracts. We reserve the right to suspend or terminate access to our services immediately if you violate these terms or engage in activities that may harm our platform or other users.

Upon termination, your right to access our services will cease immediately. Data retention and deletion will be handled according to our Privacy Policy and applicable legal requirements.

Provisions of these terms that by their nature should survive termination will remain in effect, including intellectual property rights, limitation of liability, and governing law clauses.

Changes to Terms

We may modify these Terms of Service from time to time to reflect changes in our services, legal requirements, or business practices. We will provide notice of material changes through our website or direct communication to service clients.

Your continued use of our services after changes take effect constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable. The unenforceable provision will be replaced with a valid provision that most closely matches the intent of the original.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and zantrivoka.top d.o.o. regarding your use of our services.

Contact Information

For questions about these Terms of Service or our educational analytics services, please contact us:

Legal Department:
Email: [email protected]
Phone: +385 17784449
Address: Heinzelova ulica 142, 10531 Zagreb, Croatia

General Enquiries:
Email: [email protected]

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