Privacy Policy

Last updated: January 2026

Data Controller Information

This privacy policy explains how zantrivoka.top d.o.o. ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website at zantrivoka.top or use our educational analytics services.

Data Controller:
zantrivoka.top d.o.o.
Heinzelova ulica 142
10531 Zagreb, Croatia
Registration Number: 369852147
VAT Number: HR36251497852

Data Collection

We collect various types of information to provide and improve our educational analytics services. The data we collect includes:

Information You Provide Directly

  • Contact information when you fill out our contact forms (name, email address, phone number)
  • Institution or organisation details when requesting information about our services
  • Communication content when you contact us via email or phone
  • Account information if you create an account to use our analytics platform

Information Collected Automatically

  • Website usage data including pages visited, time spent on pages, and navigation patterns
  • Technical information such as IP address, browser type, device information, and operating system
  • Referral information about how you arrived at our website
  • Cookie data as described in our Cookie Policy

Educational Analytics Data

For our institutional clients, we process student behaviour data as a data processor under their instruction, including:

  • Learning engagement metrics and course interaction patterns
  • Academic performance indicators and assessment results
  • Study session duration and frequency data
  • Content consumption patterns and learning path information

How We Use Your Information

We use the personal data we collect for specific purposes related to our educational analytics services. How we use your data includes:

  • Responding to your enquiries and providing information about our analytics services
  • Processing and fulfilling service requests from educational institutions
  • Improving our website functionality and user experience
  • Conducting analytics to understand how our services are used and to enhance our platform
  • Communicating important updates about our services or changes to our policies
  • Complying with legal obligations and protecting our legitimate business interests
  • Providing technical support and customer service

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Legitimate Interest: For website analytics, improving our services, and business communications
  • Consent: For marketing communications and non-essential cookies
  • Contract Performance: For providing our educational analytics services to institutional clients
  • Legal Obligation: For compliance with applicable laws and regulations

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and providing our services
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Protection: To protect our rights, property, or safety, or that of our users or the public
  • Business Transfers: In connection with any merger, acquisition, or sale of our business assets

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication procedures
  • Employee training on data protection practices
  • Secure data centres and infrastructure

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Our data retention periods include:

  • Contact enquiries: 3 years from last contact
  • Website analytics data: 26 months (Google Analytics default)
  • Marketing data: Until consent is withdrawn or 2 years of inactivity
  • Client service data: Duration of contract plus 7 years for legal compliance
  • Educational analytics data: As specified in client agreements and institutional policies

Your Rights

Under the GDPR, you have several rights regarding your personal data. Your rights include:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete personal data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: Request limitation of how we process your data
  • Right to Data Portability: Receive your personal data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the information provided in the Contact section below.

Children's Privacy

Our website and services are not directed at children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Contact Information

If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

Privacy Contact:
Email: [email protected]
Phone: +385 17784449
Address: Heinzelova ulica 142, 10531 Zagreb, Croatia

You also have the right to lodge a complaint with the Croatian Data Protection Authority (Agencija za zaštitu osobnih podataka) if you believe we have not handled your personal data appropriately.

Supervisory Authority

Croatian Data Protection Authority
Martićeva 14
10000 Zagreb, Croatia
Website: azop.hr
Email: [email protected]